Refund policy

At HadiaJewels, we prioritize your satisfaction with every jewelry purchase. You have 30 days from the date of delivery to return any item that is unused, in its original packaging, and in the same condition as when you received it. To initiate a return,contact our customer support team at Officialhadiajewels@gmail.com with your order confirmation and reason for return. Customers are responsible for return shipping costs, unless the return is due to a defect or our error. Refunds processed within 7 business days of receiving the returned item, will be issued to your original payment method. If you receive a damaged or defective item, contact us immediately for a replacement or full refund. For any questions or concerns, please reach out to us at Officialhadiajewels@gmail.com.